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Supply management/Order specialist

Our client, a leading international company in electronics. is looking for two motivated and experienced candidates to join their small and friendly Shared Service Centre team in Prague Holešovice. You will be responsible for E2E order management and delivery for customers in the EMEA region, as well as serving as the primary point of contact for our B2B customers and sales agents in each country.

1) Order Fulfillment Specialist - English + German 2) Order Fulfillment Specialist - English + French and /or Italian advantage

What is the role about:

  • Process sales orders in an accurate & timely manner (Order Book Management: SAP registration; pricing checks, goods allocation; manage back orders with customer / sales team / planning)

  • Manage deliveries (inform customers on delivery dates; schedule orders with Warehouse/Carrier to deliver as per Promised delivery date; delivery follow up; issuing accurate & timely shipment/export documentation)

  • Complaints management: registration, coordination: status check, follow up on solution, feedback to customers

  • Process internal orders

  • Participation on cross-functional projects

  • Sales data analysis, pricing review, providing stock availability details, etc.

  • Keep track of sales plan per guidance from sales

We would welcome:

  • Min. Bachelor's degree

  • 3 - 5 years’ experience in customer relationship role with connected administration duties

  • Experience with SAP or any other ERP system is a must

  • Good hands on with MS office tools, especially Excel, SAP experience is advantage

  • Fluent in English plus German and for the second role fluent English and French and/or Italian

  • Positive attitude, can-do mentality, responsible approach

  • Excellent communications skills – liaise with internal & external customers

What we offer:

  • Dynamic company with strong brand products on the market

  • Complex responsibilities within supply chain process

  • International environment of middle size European SSC within friendly team where proactivity, initiative and search for better ways of working and improvements are valued

  • Competitive remuneration package, wide range of benefits: discount on company products, transport and meal allowance, Multisport card, 26 days of holidays, 4 sick days, contributions to the pension insurance

  • Attractive work location in Prague 7 - Holešovice - hybrid mode of working 3:2 (office : home office)

50 zobrazení
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